A dedication to complete customer satisfaction is our top priority. Here's what our customers have to say:
Rescue Air was the only A/C company who actually answered the phone
My AC in my condo has been an issue for the past 7 years I've lived here. I've met just about every AC contractor in town over the years, trying to fully understand what the best option was for my unit. EVERYONE I talked to gave me a different answer. I heard everything from replacing it with an 8 year old used outdoor unit, to compressors couldn't be purchased, to that they could be purchased at the cost of $3000, to replacing all units would require pulling out my foundation to replace the lines.
We had our AC unit shut off on us and within 15 minutes of calling Rescue Air Heating Cooling they were at the door ready to go! Roman was fast, efficient, and very knowledgeable.
Excellent service. Roman was very knowledgeable and helpful. He provided all options and did not push or pitch the more expensive sale. Highly recommend!
Fantastic service! Not only did they do a great job when we had to have our main A/C unit replaced, but a few weeks later we decided we just couldn't get used to the recommended thermostat, after having a Nest for so long. We called them up, and Dean showed up the next morning to switch out the thermostat for us. We will definitely be using them again when it comes time to replace our other A/C.
We had an appointment set up this morning with another HVAC company, and when they did not arrive as scheduled, we phoned Rescue Air to see if they could help. They were kind, professional and efficient on the phone, extremely sympathetic to our plight (it's July! In Texas! No AC! HALP), and had their experienced, knowledgeable and proficient tech Roman at our home in just a few hours.
I called Rescue Air and the Roman came out and diagnosed the issue quickly. Turns out my VERY old AC system was ready to be replaced. Small hint was the smoke coming out of the unit. I knew the 22 year old system was ready to be replaced. Roman did a great job of laying out the options for me. Pulled the trigger and ready for some cold air. Thanks to Roman and Josh for making this a super easy experience. Highly recommend them.
I have been with Rescue Air as a customer now for a little more than a year and every time they come out, Dean has been my guy and always reliable, professional, and explains any updates thoroughly.
Jason Reyes from Rescue Air was fantastic!! He was thorough and not at all pushy in his initial sales quote. He then followed up personally after the installation. I received quotes from 2 other companies before deciding on Rescue Air and I know now, that I'll never call anyone else!!
My second home dealing with Rescue Air and they are top notch in every way. I had an entire unit installed at my old home and had a leaking A/C in a new home I bought. Roman checked out the problem, gave several solutions with different price ranges and explained the issue and what caused it. He also told me about future problems that might occur and how to prevent them. Professionalism, courtesy, and promptness describe the team at Rescue Air. Excellent company to do business with!
In addition to the Plano metro area we offer Air Conditioning services for the following communities: