It's always stressful when you're suspicious of your AC about to cut out, or when its struggling. I had made another appointment with another company, but they couldn't get to me for another week. Rescue air was very quick to respond to me and keep me up to date when I was next. Albert was AMAZING. Even though it was late on a Friday -- he showed perfect expertise and professionalism. He educated me on the technical issues of my unit and provided multiple solutions ( with no pressure). I appreciated the shoe booties as he came into my house - and he was very easy to talk to. Thanks again Rescue air!!